This course examines business processes and the role of information technologies in supporting them. The course covers business process analysis, design and implementation, including workflow computing issues. Case studies are used in to familiarize students with core organizational processes, fostering a working knowledge of enterprise process modeling.
Be able to analyze, model, and design a process.
Understand the role of process analysis and workflow in Business Process Management (BPM)
Have a basic understanding of the process of workflow management analysis.
Develop knowledge regarding process modeling techniques and tools, and skills in using workflow design tool
INSTRUCTOR: Ernesto Damiani